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TERMS & CONDITIONS

 

BOOKING TERMS AND CONDITIONS: 

The Cherry Tree, Harby, Newark.

1.THE CONTRACT

For a short term holiday rental will be between The Cherry Tree Owners (referred to as “us” or “we”) and the person making the booking and all members of the holiday party (referred to as “you” or “your”) in the following booking conditions. UK law will govern the Contract. The contract of hire is not effective until the deposit is paid. The contract will be subject to these booking conditions, and must be complied with. The party leader must be at least 18 years of age at the time of booking and prior to arrival we must be provided with a list containing the names and ages of all guests.

2. PAYMENT

Bookings are CONFIRMED on receipt the deposit of 25% of the holiday cost. The deposit must be paid at the time of booking. The balance of the rental will be due for payment SIX WEEKS prior to the holiday commencement date and we reserve the right to cancel a holiday where payment has not been received six weeks before the commencement date. If the booking is made within six weeks of the holiday start date the full rental will be required. No entry to the property will be allowed without payment, in full, being cleared beforehand. Once you have a confirmed booking (for clarity once you have paid the deposit), you are responsible for the full rental cost even if you subsequently cancel. Payments including the separate Good Housekeeping Deposit of £200 to be paid by Direct Bank Transfer. The Good Housekeeping Deposit of £200 will be taken as a pre-auth to your payment card 1 day prior to your arrival. The separate Good Housekeeping Payment (£200) is security against damage/breakages. The Pre-authorisation for the Good Housekeeping Payment will be removed if the property is left as it was found, 3 days after departure.

3. CANCELLATION

Cancellations must be immediately notified to us by phone and email and once received in writing we will confirm the cancellation request. If we are able to re-let your booking we will refund you the final letting price (which may be less than you paid) less an administration fee. If we are unable to re-let there will be no refund under any circumstances and you will still be responsible for the full rental cost.

4. CANCELLATION INSURANCE

Cancellation Insurance is not compulsory but we strongly recommend such insurance to protect against the cancellation penalty.

5. CIRCUMSTANCES BEYOND THE CONTROL OF THE OWNER (FORCE NATURE)

If for any reason we have to cancel your booking in advance due to circumstances beyond our control for example fire, flood, exceptional weather conditions, epidemics, destruction/damage to the property (force of nature), you will be refunded the full amount of the booking. If we have to terminate your holiday early for the above reasons you will be refunded part of the booking fee based on the time remaining of the booking. No additional compensation, expenses or costs will be payable.

6. PERIOD OF HIRE

You should not arrive before 4pm on the commencement date, and leave by 9.30 am on the day of departure. Failure to do so may result in you being charged a further day’s rental. You must not use the property except for the purpose of a holiday during the holiday period, and not for any other purpose or longer period. The agreement to stay in the property for the holiday period, does not create the relationship of Landlord and Tenant between the parties. You shall not be entitled to a new tenancy, or to any assured short hold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or at the end of the Holiday Period.

7. NUMBER OF PERSONS USING THE PROPERTY

Under no circumstances may more than the maximum number of persons stated on the website occupy the property. We reserve the right to refuse admittance if this condition is not observed. Due to Covid-19 we cannot allow any day visitors to the property.

8. LIABILITY

The Cherry Tree (owners), shall not be liable to you or your party for loss or damage to property howsoever arising. You must take all necessary steps to safeguard yourselves and your property.

9. CARE OF THE PROPERTY

You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair, and in a reasonable clean and tidy condition at the end of the rental period. You must not use the property for any dangerous, offensive, noxious, noisy, immoral activities or carry on there any act that my be a nuisance or annoyance to the owner or other neighbouring properties. Smoking or vaping is not allowed in the property.

11. DAMAGES & BREAKAGES

You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand.

12. WIFI

Wi-Fi is provided for the guests’ reasonable use. The guest agrees to reasonable and lawful usage of this service.

13. RIGHT OF ENTRY

We shall be allowed the right of entry to the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.

14. COMPLAINTS

Every effort has been made to ensure that you have an enjoyable stay. However, if you have any problem or cause for complaint, it is essential that you contact us immediately to give us the chance to resolve it. We value your custom and want you to return.

15. DRONES AND FIREWORKS

Due to the property's location within the village, neither drones nor fireworks are permitted.

16. PETS

We do not allow pets to stay at the property.

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